VP, Business Development (Commercial Auto)

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims world sounds exciting, we can’t wait to meet you.

About the role

You will play a pivotal role in driving our growth within the commercial auto and fleet claims market. Your primary responsibility will be to identify and pursue new business opportunities within this market segment, manage the end-to-end sales process, and expand our footprint. You will shape Reserv’s reputation as leading TPA for the commercial auto market and build and nurture relationships with MGAs, carriers, and self-insured entities.

Who you are

You are a driven professional who thrives in an entrepreneurial environment and has a deep understanding of the commercial auto claims industry. Your ability to build and maintain strong relationships, combined with your strategic mindset, makes you an invaluable asset to any team.

• Commercial Auto Expertise: You have extensive experience in the commercial auto insurance market, with a deep understanding of claims processes and industry dynamics. Your knowledge of industry trends and competitive landscape sets you apart

• Proven Track Record: You have a history of successful business development in the commercial auto/fleetsector,fromgeneratingleadstoclosinghigh–valuedeals.Youexcelatidentifyingnew opportunities and converting them into long-term partnerships.

• Relationship Builder: Your interpersonal skills and ability to communicate complex concepts make you a trusted advisor. You excel at building rapport with clients and stakeholders at all levels.

• Tech-Savvy: You thrive working in a tech-forward environment utilizing CRM tools and sales software to manage your pipeline and drive results. You understand and can succinctly articulate our value proposition as a digital-native TPA for clients in the commercial auto sector.

• Strategic Thinker: You are a strategic thinker with the ability to develop and implement sales plans that align with company objectives. Your analytical skills enable you to make data-driven decisions and stay ahead of market trends.

• Results-Oriented: You are highly motivated and results-driven, with a relentless focus on achieving your targets. Your entrepreneurial spirit and proactive approach drive you to go above and beyond to meet and exceed expectations.

• Collaborative Team Player: While you are capable of working independently, you thrive in a collaborative environment. You enjoy working with cross-functional teams to deliver the best outcomes for clients and the company.

We need you to do all things typical to the role, including:

• Develop and Execute Business Development Plans: Craft and implement strategic sales plans to achieve revenue growth and market expansion objectives within the commercial auto segment
• Build Senior Relationships: Establish and maintain strong relationships with key stakeholders within MGAs, carriers, and self-insured clients to foster long-term partnerships
• Generate Leads and Quarterback the Sale: Identify potential business opportunities, engage in prospecting activities, and manage the end-to-end sales process to secure new business in commercial auto segment
• Conduct Market Research and Analysis: Conduct thorough market research to stay abreast of industry trends, competitive landscape, and emerging opportunities
• Collaborate Cross-Functionally: Work closely with internal teams, including marketing, product, and account management, and provide a ‘voice of the customer’ perspective to our teams
• Represent Reserv: Attend industry events, conferences, and networking opportunities to promote Reserv’s brand and expand our market presence.

Requirements

Success in this role will best be supported by someone who meets the following requirements:

• Significant experience in the commercial auto/fleet claims market in a business development, sales, or account management role
• Proven track record of developing and maintaining senior client relationships, with a focus on driving new revenue growth
• Strong ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• In-depth understanding of the P&C insurance, claims, and TPA market landscape in the US
• Experience with CRM software (e.g., Salesforce, HubSpot, Notion) and MS Office (particularly MS Excel)
• Highly motivated and results-oriented individual
• Willingness to travel as needed

Benefits

Reserv is committed to providing employees with a competitive benefits package, including:

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
• Generous family leave policy
• Work from anywhere to facilitate your work life balance
• Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will

• Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
• Foster a culture of empathy, transparency, and empowerment in a remote -first environment