Job Description

About Us:

Got Light, an award-winning production company, specializes in lighting, audio, video, and custom fabrication, delivering top-tier designs for special events, corporate functions, and weddings in the San Francisco Bay Area. With backgrounds in arts, entertainment, and architecture, our team ensures exceptional event experiences for a diverse clientele, including nonprofits, art institutions, and tech industries. We foster a team environment with exceptional employee retention rates and pride ourselves on our LGBTQ+ ownership status.

About the Position:

As the Director of Business Operations, you’ll oversee all operational aspects, ensuring efficiency, productivity, and profitability. Leading 8 direct reports across 6 departments, you’ll manage strategic planning, resource allocation, personnel, and financial oversight. You’ll uphold high standards of customer service and nurture a positive work culture in our dynamic, fast-paced environment.

Responsibilities:

Operations:

Manage 8 direct reports across 6 departments (HR, Accounting, Warehouse, Field, Production, Sales) within a workforce of 100.
Foster interdepartmental collaboration for enhanced efficiency and adherence to policies.
Develop and implement streamlined policies and procedures to improve effectiveness and ensure compliance.
Collaborate with all departments to improve operations, efficiency, and automation.

Finance:

Oversee budgeting, forecasting, and financial objectives to ensure profitability.
Lead month-end close process and analyze financial data for informed decision-making.
Monitor and adjust operational budgets to promote sustainable growth.
Conduct monthly meetings with the Sales Management Team to monitor sales projections and strategize growth.
Review and approve Purchase Orders and Invoices.
Collaborate with HR and Department Heads on employee compensation protocols.

Team Development:

Lead weekly department head meetings to provide updates and address challenges.
Mentor management team to promote professional growth.
Develop job descriptions and training programs in collaboration with HR.
Manage recruitment, training, and performance evaluation processes.

Owner Support:

Conduct monthly strategy meetings with owners for future growth and financial planning.
Generate weekly reports to keep owners informed of business performance and key metrics.
Coordinate annual company-wide presentations to align the team with company goals.

Technical Skills:

Data Analysis and Reporting: Ability to interpret and analyze data to make informed decisions, identify trends, and optimize operations.
Project Management: Expertise in planning, executing, and overseeing projects to ensure they are completed on time and within budget.
Financial Management: Understanding of budgeting, forecasting, and financial analysis to maintain fiscal responsibility and profitability.
Process Improvement: Skill in evaluating and enhancing operational processes to increase efficiency, reduce costs, and improve quality.
Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all aspects of the job.

Requirements:

3+ years of experience in Special Events, Hospitality, or related industries.
3+ years of experience in finance, budgeting, forecasting, and accounting.
3+ years of experience in General Management and People Management.
Bachelor’s Degree or an equivalent combination of education and experience.
Proficient in MS Suite, Google Suite, QuickBooks Online, and Filemaker Pro within a mixed Apple & PC environment.
Strong interpersonal skills with a positive attitude, high energy level, intuition, and a genuine commitment to investing in Got Light, its culture, and its people.
Familiarity with the San Francisco Bay Area market, venues, and stakeholders preferred.
Valid driver’s license required.

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

What We Offer:

This is a Full-time Exempt position.
Salary is $140000 – $160,000 based on experience
Got Light offers 15 days PTO per year plus paid holidays.
Got Light offers medical, dental, vision, and chiropractic benefits.
For qualified employees, we currently offer a matching 401K.

Got Light is an equal opportunity employer. We do not discriminate on the basis of race, sex, color, national origin, sexual orientation, religion, age, disability, marital status, protected medical condition or any other basis as defined by state, federal or local law. Got Light provides reasonable accommodations to individuals with disabilities in both the hiring process and during employment as required by applicable federal, state and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment any qualified applicants with arrest and conviction records.

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