Anywhere Job Description
Job Description
Director of Engineering Operations
Nucleus is seeking a Director of Engineering Operations to join our team to support the Nucleus application, employees, and customers. The Director of Engineering Operations is instrumental in the organization’s ability to deliver a reliable and performant application. This hands-on leader is someone who has “been there done that” when it comes to leading and managing an Engineering Operations team within a SaaS environment in the security space. This leader would report to the CIO and would be responsible for all engineering operations within Nucleus, including provisioning, operating, maintaining, and observing Nucleus’s various product lines. Nucleus is a fast-growing startup where we recognize and reward performance and encourage sustainable working hours. Nucleus believes “work is people”, and when our people succeed, our company succeeds. We are a remote first company with the ability to work anywhere in the United States.
Nucleus is seeking a Director of Engineering Operations to join our team to support the Nucleus application, employees, and customers. The Director of Engineering Operations is instrumental in the organization’s ability to deliver a reliable and performant application. This hands-on leader is someone who has “been there done that” when it comes to leading and managing an Engineering Operations team within a SaaS environment in the security space. This leader would report to the CIO and would be responsible for all engineering operations within Nucleus, including provisioning, operating, maintaining, and observing Nucleus’s various product lines. Nucleus is a fast-growing startup where we recognize and reward performance and encourage sustainable working hours. Nucleus believes “work is people”, and when our people succeed, our company succeeds. We are a remote first company with the ability to work anywhere in the United States.
What You Will Do
- Lead the engineering operations team following the Nucleus Core Values
- Roadmap Planning and Project Management
- Personnel Management: 1:1s, Performance Reviews
- Technical Contributions & Architectural Guidance
- Design, create, and maintain cloud platforms
- Use or create tools to manage systems, solve problems, and automate operations tasks
- Responsible for the availability, CI/CD, change management, incident management, emergency response, observability, cloud spend, and capacity management of platform services
- Monitoring and reporting the status of all production applications
- Assist in troubleshooting complex customer issues as needed
Desired Qualifications:
- 15+ years of experience directly related to the job functions
- Experience with people management
- Industry accepted certifications
- Ability to migrate and scale cloud systems and solutions to allow for the growing infrastructure to remain available, secure, and performant
- Self-starter with an ability to troubleshoot complex problems and deploy/develop fixes
- Deep understanding of designing and deploying cloud technologies
- Team player with ability to adapt to the rapidly changing world of startups
- Manage and participate in on-call rotation
- CI/CD development and deployment
- Experience with administration and use of ticketing systems like Jira.
- Scripting or programming experience
- Adhering with compliance requirements and regulatory requirements
- Experience with technologies such as
- Linux
- Ansible
- Terraform
- Grafana
- Cloud platforms such as AWS, GCP, and Azure
- Kubernetes (EKS)
- Containers
- SQL and various DBMS’ preferably SingleStore
Why You Should Be Excited
- Work on a truly unique solution that’s defining a market and making an actual impact.
- Work for a financially secure start-up with a rapidly expanding enterprise customer base.
- We’re biased, but you will get to work with one of the best teams in security. We have a lot to get done and we work extremely hard, but we also laugh and have fun in the process.
- Outstanding benefits – flexible PTO, 401k company contribution (not a match, a contribution), generous education and training budget, 100% company-paid healthcare, fully remote… just to start.
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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