Department: Operations

Title: Director, Installation Operations

Reports to: Senior Vice President, Installation Operations

FLSA: Salary/Exempt

Location: Culver City – Chargie HQ

Hours: 7am – 4pm, Mon-Fri

Strategic Objective:

Chargie, a leading EV charging turnkey service provider, is seeking a highly experienced and motivated Director of Installation Operations to lead and oversee the electrical installation process for EV chargers. The Director of Installation Operations will play a crucial role in ensuring the successful implementation of charging infrastructure, contributing to the growth and sustainability of electric vehicle adoption. The ideal candidate will have a strong background in electrical construction, project management, and team leadership.

Detailed Job Duties:

Strategic Leadership:

Develop and execute the installation operations strategy in alignment with Chargie’s business goals and objectives.
Drive continuous improvement initiatives to enhance installation processes, efficiency, and customer satisfaction.
Collaborate with cross-functional teams, including Sales, Engineering, and Customer Support, to ensure seamless project execution.

Project Management:

Oversee the end-to-end installation process, from site assessment and planning to equipment installation and commissioning. Lead a team of installation technicians to ensure timely and high-quality installations.
Monitor project schedules, budgets, and resource allocation to meet targets and deliver projects on time and within budget.

Technical Expertise

Provide technical guidance and support to installation teams, ensuring compliance with electrical codes, regulations, and safety standards.
Review and approve electrical designs and plans, ensuring they meet technical requirements and customer specifications.

Quality Assurance:

Implement and maintain quality control processes to ensure installations adhere to Chargie’s standards and meet customer expectations.
Conduct regular site inspections and audits to identify opportunities for improvement and address any issues promptly.

Stakeholder Engagement:

Collaborate with utility companies, local authorities, and other relevant stakeholders to obtain necessary permits, approvals, and grid connections.

Team Development:

Recruit, train, and mentor installation teams, fostering a culture of excellence, safety, and continuous learning.
Provide ongoing performance feedback and coaching to team members, promoting professional growth and development.

Requirements

Bachelor’s degree or a relative 4-year Electrical trade school completion
Minimum of 4-6 years of leadership experience in project management, electrical installations, and operations, with a proven track record of successfully delivering complex projects.
Strong understanding of electrical codes, regulations, and safety standards related to EV charger installations.
Previous experience managing and leading teams, with excellent leadership and communication skills.
Proficiency in project management tools and software.
Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and challenges.
Strong problem-solving skills and a proactive approach to identifying and resolving issues.
A passion for sustainable energy and electric vehicle charging technology.

The Nice to Haves (preferred additional skills, education, experience, certifications, licenses)

Active C10 electrical contractor’s license
EVITP certification
Proficiency working in Smartsheets, Jira or similar project management tools

All positions within Chargie require the following (unless otherwise specified or required for the job):

Physical Ability:
Sit up to 5 hours per day
Stand up to 5 hours per day
Lift, carry, push up to 25 lbs
Ability to travel as required
Ability to listen, read, organize thoughts, analyze, and communicate (both in verbal and written form, in English, in a concise and professional manner).
Ability to type on a keyboard and utilize the computer work tools constantly and with proficiency (specifically the MS Office Suite)
Timely communication and responsiveness to peers and management
Regular and consistent attendance to work and meetings
Ability to receive and offer feedback in a professional and positive manner
Adherence to company policy and behavior in accordance with our values and norms.

Salary Description

$130,000-$150,000/yr.