Director, Business Operations

Anywhere

Job Summary
The Director ensures the seamless operation and continuous improvement of systems that support The Leadership Academy’s business functions, with a key emphasis on the operational processes that connect the Lead Executive Officer (LEO) and Cabinet, Business Development, Fund Development, Finance, and HR. This role is pivotal in ensuring the organization’s fiscal health by proactively tracking and reporting on contracts, payments, and related financial data. As a member of the organization, they guide and manage organization-wide systems, serve as an internal capacity builder, and ensure excellence across multiple high-stakes projects. The Director thrives in a collaborative environment, is dedicated to continuous improvement, and is committed to advancing educational equity. They are prepared to engage in conversations about race and equity, fostering an inclusive organizational culture. The Director ensures the seamless operation and continuous improvement of systems that support The Leadership Academy’s business functions, with a key emphasis on the operational processes that connect the Lead Executive Officer (LEO) and Cabinet, Business Development, Fund Development, Finance, and HR. This role is pivotal in ensuring the organization’s fiscal health by proactively tracking and reporting on contracts, payments, and related financial data. As a member of the organization, they guide and manage organization-wide systems, serve as an internal capacity builder, and ensure excellence across multiple high-stakes projects. The Director thrives in a collaborative environment, is dedicated to continuous improvement, and is committed to advancing educational equity. They are prepared to engage in conversations about race and equity, fostering an inclusive organizational culture.
Essential Job Duties & Responsibilities
Business, Finance, and Contracts
Owns the full lifecycle of Leadership Academy contracts (for both clients and vendors), including drafting, payment scheduling, and follow-up communication, while actively monitoring contract performance and vendor relationships to meet organizational standards and objectives.
Proactively recommend and implement practices to strengthen contract management systems, ensuring alignment with organizational standards and efficiency goals.
Serve as a primary contact for clients and funders, managing invoicing and contract communications with professionalism and clarity.
Manages Accounts Receivable, including client invoicing and grant agreements, reporting and follow-up as needed.
Consistently uses shared organizational systems/platforms to maintain records and track and communicate information internally.
Collaborates on implementation of new accounting processes with Finance/BD/Fund Development
Supports Business Development team by ensuring TLA is registered in client procurement portals and assisting with completion of required forms for client proposals and contracts.
Administrative and Logistical Support
Collaborates with the Special Assistant to the LEO to provide support to members of TLA Cabinet (e.g., expense reports), including coverage for the Special Assistant to the LEO during their time off.
Oversees staff training for new accounting systems or other systems related to finance and operations
Provides support for occasional TLA-sponsored events and special projects
Manages occasional ordering of office materials and event supplies
Assists with/spearheads special projects as requested
Knowledge, Skills, & Attributes
Education & Experience
BA, or equivalent experience
2-4 years’ experience managing contracts and/or invoicing or similar business processes
Familiarity with K-12 or charter schools/districts
Knowledge of Microsoft Office and other software required for the coordination of contracts (e.g. Sage Intacct, Salesforce, Monday.com)

Please see job description

PI254276798
Please see job description

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